Privacy Policy

Last updated: 12/11/2026

Art Nouveau Homes (ABN 50 102 746 038), trading as Art Nouveau Homes ("we", "us"), respects your privacy. This policy explains what personal information we collect, how we use it, and how you can contact us about it.

What we collect

When you enquire with us, including through our website, by phone or email, or through a form on Facebook or Instagram, we may collect:

  • your name, email address and phone number

  • details about your project, such as its location, budget range, design stage and whether you are working with an architect

  • any plans or documents you choose to send us

How we use it

We use your information to:

  • respond to your enquiry and arrange a conversation about your project

  • prepare for and follow up on that conversation

  • contact you by phone, email or SMS about your enquiry

  • understand which of our advertising is working, using summary information

We don't sell your personal information.

Who we share it with

We may share your information with service providers who help us run our business, for example:

  • our marketing agency

  • the platforms we use to receive and store enquiries, such as Meta (Facebook and Instagram), Google and our email provider

These providers may store information on servers outside Australia. We only share what's needed for them to provide their service. We won't share your plans or project details with anyone else without your permission, unless the law requires it.

Plans and documents

Plans you send us are used only to discuss your project with you. We don't share them with other builders or third parties without your permission.

Keeping your information secure

We take reasonable steps to protect your information from misuse, loss and unauthorised access, and we delete or de-identify it when we no longer need it.

Access and correction

You can ask to see the personal information we hold about you, or ask us to correct it, by contacting us using the details below.

Unsubscribing

You can ask us to stop contacting you at any time by replying to our message or contacting us directly.

Questions and complaints

If you have a question or concern about how we've handled your information, contact us:

Art Nouveau Homes | PO Box 9075 Harkaway VIC 3806 | info@anhomes.com.au | 0414 340 994

We'll respond within a reasonable time. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.